A saying goes like: “Your brand isn’t what you say it is, but it’s what Google says it is”, and truly so because 97% of people read reviews about local businesses before actually engaging with them. Our ORM Services for Startups indicate a process of identifying what your current results are whilst monitoring the same for mitigating any risks that are likely to emerge.
A good reputation doesn’t happen accidentally, but you need to work hard to ensure that your brand continues to elicit a positive reaction from your customers. However, at Digipillars ORM experts have the skills, tools, and experience to handle that task.
Do you know that 86 percent of customers are always ready to pay more for better customer experience? So, your startup shouldn’t ignore reputation management but a quick reply system to respond quickly to customer’s issues.
According to a few types of research 90 percent of consumers read, online reviews before visiting a brand and these reviews impact the purchasing decisions. Therefore, it is always required to respond to all the negative reviews.
When people see something negative written about your business on the internet, then they most likely won’t buy from you, and in case of positive reviews, they will trust you. So, every one-star increase in ratings will increase business revenue.
At Digipillars, first of all, we analyze all the factors that affect your startup’s reputation over the internet. To check what are the things which you’re doing right? Moreover, we pinpoint the areas that need work whilst recommending the changes to key stages to ensure a smoother user experience.
The lack of a sound social media presence sends a message to potential customers that you don’t trustworthy or you’re not tech-savvy so wouldn’t keep up with current industry practices. Therefore, our experts create and maintain your social media sound presence which helps you gain more visibility for your brand.
Social media efforts enhance a company’s credibility that means you can use social media to position your company in the marketplace as a trusted authority. And at Digipillars, we have a team of professionals that knows how to use Social media to improve your credibility and how to take advantage of that traffic to help your ROI.
We can’t help negative reviews but being a startup it can be a subject to worry. However, there is nothing to worry about because the way you respond to such reviews can make or break your organization. Being a start-up reputation management agency, we know what to do to put those negative reviews behind and build a positive reputation for your brand and business.
Generating good content such as information about what you do on your website isn’t enough, but your pages must get the trust and confidence of your readers. At Digipillars, with our technical knowledge, we help ensure a flawless UX experience that ultimately encourages your customers to come back to your website and become your loyal customers.
Do you think that building a positive review and managing the online reputation for one time will help your business in the long run? No, if you don’t do anything to maintain that, you may find your reputation getting bad day by day. Therefore, it is important to monitor the marketplace and what your customers say about your brand, products, and services.